Return & Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy.
1. Return Eligibility
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Items must be unused, undamaged, and in original packaging.
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Return requests must be submitted within 30 days of receiving the product.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
2. How to Request a Return
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Contact our support team at support@droniy.shop with your order details.
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We will provide return instructions and a return address.
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Once we receive the item and inspect it, we will issue a refund or replacement.
3. Refund Processing
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Refunds will be issued to the original payment method within 7-10 business days after approval.
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If your return is not approved (e.g., damaged or used products), we will notify you.
4. Non-Returnable Items
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Used or damaged products.
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Sale or clearance items.
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Custom or personalized orders.
For any questions, please reach out to support@droniy.shop.